Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - View Single Post - 2012 Focus Transmission Shaking
View Single Post
Old 10-15-2012, 09:55 AM   #500
Focus Addict
hotleadsingerguy's Avatar
Join Date: Jun 2011
Fan#: 86687
Location: Cleveland, United States
What I Drive: 2012 Black Titanium 5-Door

Posts: 882
FF Reputation: 5 hotleadsingerguy Good Standing Member
Buy-Sell-Trade Rating: (0)
Originally Posted by whynotthinkwhynot View Post
It's the weekend, she will respond on Monday, but I think the new girl's name is Crystal. It doesn't matter, you're contacting corporate, and they have ways to make unruly dealers act nice.
The problem is that corporate Ford has told the dealerships that these issues are how the transmission is *supposed* to act, so when the dealer refuses to fix something they're acting in accordance with Ford's own rules. No matter how many times you call Ford they won't do a thing about it.

Believe me...I tried. Now the Regional manager doesn't even pick up her phone because for a month and a half we were calling each other every other day and the issue was never resolved. She said "We can't force the dealerships to do anything because they're independent dealerships".
hotleadsingerguy is offline  
    Reply With Quote