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Old 10-08-2012, 11:34 AM   #10
FordService
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Quote:
Originally Posted by mr_cassandra View Post
Hi Becky, I have pm'd Natasha and also posted at the focus page but no answer yet. I would like to know Ford's response before contacting my dealer.
Hi mr_cassandra,

I received your PM and will be reaching out to you shortly with information about escalating your case.

I'll be in touch soon,
Crystal
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