My dealer has been great but when corporate tells them that t is typical, there is not much more they can do.
I am gathering up as much data as possible and connecting owners at varous websites for the benefit of all.
Great car except for this transmission problem which did NOT have on my vw GTI.
(same type transmission)
I have no doubt that Ford can fix this for me. It is up to me and all other focus owners to be proactive.