Originally Posted by jdetzel
1. Ford says no - My opinion yes. I have been driving for a good while and this is the first I have heard of calling grinding noise from a transmission normal.
2. Ford says no - My opinion yes. No one has stated an explanation what the grinding noise is or where exactly in the transmission the noise comes from but there are already reports of clutches being replaces on 2011 and 2012 model vehicles.
3. Who knows - There have been a least a couple people that said Ford gave them an extended warranty after having their clutch replaced. Do not know what warranty was given but I have looked at the ESP warranties you can purchase from Ford and it does not cover the clutch.
I think (or hope) this is going to result in some sort of a major recall where Ford finally figures out what is causing all this and gets the problem cars back in and fixes them.
About point 3 and your past paragraph:
It would be a great positive development, which would make Ford look even better to existing and potential customers -- such actions would show Ford takes the time to care. People love ethical companies, particularly these days. Mistakes happen, stuff happens, and those can be frustrating -- but it's how the product maker deals with such stuff is the key.
I too recall reading Ford replacing transmissions, at no cost...