Originally Posted by skypilotofhope
Maybe I'm a luddite or something, but I downloaded the new software to my usb drive and went to install it in my Focus (current version says 12023, which I've read is 3.0.2).
No autorun kicked in and when I pressed on the USB button, it said no playable media files available. So I went into a menu for updating software and saw the sync install screen, however, it said update 1 0f 0! Fail! Within a few seconds it said update complete. Did a master reset to verify and, nope, still running 3.0.2
Can anyone help me out here? Many thanks. Stephen
You pretty much have to download and install the update on a flashdrive(USB) with nothing else on it besides the update. That is probably what happened; It was trying to read other files at the same time. The files have an autorun(dot) file which starts the install automatically when you plug the USB into your car...