Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - View Single Post - 2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle)
View Single Post
Old 10-03-2012, 06:57 PM   #1289
Focus Jr. Enthusiast
Join Date: May 2011
Fan#: 86059
Location: None, Not Listed
What I Drive: None

Posts: 27
Points 12,382, Level 72
Points: 12,382, Level: 72 Points: 12,382, Level: 72 Points: 12,382, Level: 72
Level Up 83% Completed
Level up: 83% Level up: 83% Level up: 83%
Forum Activity 0%
Activity: 0% Activity: 0% Activity: 0%
FF Reputation: 1 Mistofoleez Good Standing Member
Buy-Sell-Trade Rating: (0)
Recently I went back to the service department of my local dealership and asked if any new TSB's had come out about this issue. He looked it up and said that they'd already changed these parts.
The end of the conversation came when he said that because we filled out a survey sent to us by Ford by expressing dissatisfaction with the service we were "messing with his pay and ratings". WTH!?!

To hell with Ford and their corporate stupidity that results in less help because it penalizes their own people.

Short of the long is that that dealership's service department will no longer help me.
Mistofoleez is offline  
    Reply With Quote