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Old 10-02-2012, 01:21 PM   #17
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Hey gang!

Some of you have already reached out to me, but for those who haven't, please send me a PM with your VIN, estimated mileage, dealer, and daytime phone number. I'll get your concerns escalated to the regional level. Your Customer Service Manager will touch base with you to discuss what you're experiencing and contact your dealership to coordinate efforts on a fix.

I'm happy to see how I can help!


p: 800.392.FORD
t: @FordService @FordFocus @Ford

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