Originally Posted by damianinpa
I dropped mine off at 7:30 this am to have what I believe is tsb 11-12-13 done. They gave me loaner. Waited all day..no call. Stopped by the dealer on my way home and asked for status. 5 min go by and then a tech comes out and says "I see your car on the lift with the Tranny out..Looks like they are working on the clutch. We have had a bunch of these come in the last few weeks with the same issue. Yours was started late today (I dropped off at 7:30..how is that possible?)..should be ready tomorrow".
So, hopefully, it will be ready tomorrow and I will post update as to how it is driving.
Its possible because they picked all the other cars to start with first rather than just on when your car arrived. I don't know if you had the first appointment, but that just means you get to drop the car off, but has little to do with when they actually start looking at it or working on it.
At least they are taking your issues seriously and attempting to fix it.