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Old 09-26-2012, 09:11 AM   #170
Focus Enthusiast
Join Date: Jun 2012
Fan#: 100149
Location: Champaign, IL
What I Drive: 2012, Ingot Silver, SEL Hatch

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Originally Posted by suss6052 View Post

Tail light rubbing, but the body shop on first glance claimed the light looked like the car was backed into, but the bumper cover doesn't show any signs of that damage (only damage seemingly from the lamp rubbing against it, same as the rear quarter panel.

Have to bring it back tomorrow for them to actually look at this and the hood/ LF head lamp.

There is sort of a black mark and other scrape marks on the lamp however. But I'm fairly certain that it was rubbing on the fender the entire time I've had the car.

I'm just getting more and more depressed on all the little things they screwed up on and hadn't admitted. They might get ford to fix the paint, but if they claim it was caused by the damage to the lamp then I may have to make an insurance claim (at least I believe I lowered the deductible, but that will still suck, and also at that point I might as well have them work on the front passenger door as well as there is a dent there, and scratches probably everywhere .

LF headlamp where the hood was rubbing on it.

Its worn through the paint in less than 5000 miles. That will likely rust quite badly if its not fixed soon as winter is coming.

Not sure what hit the radiator support when nothing on the hood should touch it, except potentially under an "over slam" condition.

That does not really look bent to me, but what do I know. I don't know how the lamp got damaged externally, but I do know its worn through the paint down to the primer or bare metal on one side, but the gaps seem excessive on the other side almost. Not sure that it hasn't done damage there also.

For comparison here is the gap between the hood and the headlamp on the right side

This is much more uniform, but the damage is already done on the other side. I hope they will fix this a bit better than the fact that they are ignoring the seat concern. They claim its working perfectly, but they are denying the existence of the evidence in their own factory service manual as posted to their dealer service page, as well as other sources. I'm about at the end of my rope. I mean come on, its no where near as complicated as a dual clutch mechanism or the engine, but seriously is that the best they can come up with?

Here's the photo evidence of the damage at both ends. I haven't heard of anyone noticing any issues with the head lamp and the hood however.
I checked my front lights, and they seem okay on my build. I did notice a paint chip on the front of my hood ... just under the edge, which made me wonder "wtf..." but I can't see how the lights or even a hard slam would do that. I'll likely just Dr. Paint Chip that myself...

But as for the rear lights ... my rear passenger is the only one with the visible damage. But the rear driver side also has no clearance (as in paper can't slide) in the same spots... I just wonder if/when that may start to show damage. We'll see what the dealer can/cannot do.

Also, regarding a ford fix, if they do allow it, they should take an initial look, then off to a body shop (if they don't have one themselves) and provide you a rental/loaner while it is being fixed.
Vehicles: 2012 Focus SEL - Ingot Silver - +MyFord Touch
Mods: Drop in K&N Air filter, 30% Tint
Build Date: 12/19/2011
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