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Old 09-24-2012, 07:55 PM   #154
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Join Date: Jun 2012
Fan#: 100149
Location: Champaign, IL
What I Drive: 2012, Ingot Silver, SEL Hatch

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Originally Posted by lddavis View Post
Has this issue gotten any attention at Ford yet? Given the variety of suggested fixes as well as the occasional failed attempts*, it would seem useful for dealers to have a TSB with a recommended procedure. Also, it's the only way to get the problem fixed, rather than repaired later.
I don't know. I am taking it into my dealer soon (Crystal from the Ford Customer Service team pushed it on up to regional for me). From the conversation I had with the Regional Rep, he said that the dealer will take a look, and assuming it is what I say it is (and it certainly will be), they will send it out for a quote and repairs. All while they provide me a rental.

What I will be asking when I take it in is, "What will you be doing to prevent this from happening in another 6 months?" It would appear that the light, when installed, was simply tightened a bit too much, hence it rubbing. I would assume that either a 'buffer' will be installed to keep it just off the body. But, who knows.

Also, in all fairness to my dealership, I had yet to tell them. The Regional Rep did it first. But they have been nothing but great/understanding with the transmission re-flash/programming and the strut TSB.
Vehicles: 2012 Focus SEL - Ingot Silver - +MyFord Touch
Mods: Drop in K&N Air filter, 30% Tint
Build Date: 12/19/2011
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