Originally Posted by Tempusthales
I have the same issue with the climate. Called Ford and they didn't have any info on it so I think people are just starting to install the update. They said I would have to go to the dealer to get it fixed.
Yes, the software engineer at your local dealer will diagnose the problem and create new firmware.
At least one high level person at Ford (the VP in charge of telematics) really needs to find another job.
The level of incompetency is astounding.
Alan Mulally, are you listening?