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Old 09-18-2012, 02:00 PM   #1224
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Originally Posted by Zillon View Post
I can't complain about the Ford Customer Service team, they did what they could for me as far as escalating my issues to the right people. Unfortunately, maintaining a consistent level of customer satisfaction at the dealer level is where Ford needs the most work.
Understood. My frustration is intended more toward Ford the corporation, not the customer service team. They don't exactly have it easy.
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