Originally Posted by FordCustomerService
Heads up! I'm the new Ford Service representative around these parts.
Please remember that I can lend a hand by escalating to the Customer Service Managers for your area. For those who haven't already, please send me a PM with your VIN, contact info, mileage estimate, and preferred servicing dealer.
Crystal, I have a question for you ... what do you do if the noise/issue comes back? So far, mine hasn't (worked on driver side front...but passenger side front is now starting), thankfully.
But I haven't heard/seen a definite course of action from anyone since some dealers have refused to work on it again after the first 'fix' ...