Just a reminder that I'm the new representative for Ford Customer Service on the board. Please keep in mind that I can lend a hand by escalating to the Customer Service Managers for your area. For those who haven't already, please send me a PM with your VIN, contact information, mileage (estimates are ok) and your preferred servicing dealer.
For my friends in Canada, I recommend calling the Ford of Canada Customer Relationship Center at 800.565.3673 for further assistance.
Have a great weekend,