Originally Posted by MyThIc3LiTe
Bad CSR service doesn't mean the product is bad.
If DCTs were actually this problematic, VW would've dropped them years ago and Ford would never have brought it over for us.
I never said DCT's were bad.I,like many here,like many car critics,said the Ford DCT was "half baked" and not really ready for the market.This was made worst by the fact the dealership didn't knew how to sell and maintain them.And also because Ford decided to put all his eggs in the same basket by limiting the sales of the manual transmissions.Not giving a real choice for buyers.
It's a series of bad decisions that gave the Ford DCT a bad name.