Originally Posted by xpartmgr
Let us know what happens. I just got the call to take my car from BBB inspection on September 21st. If I lose the BBB case, which I hear is most likely, my attorney already has the paperwork ready to file with the local court. I would have rather Ford fixed my car. I am just tired of hearing that my problems are known to them and they are working on a fix. Well it has been months and still no fix, so I am not waiting any longer. I do not think it is too much to expect that my car be fixed long before I am ready to trade it in!
my BBB rep told me they try to resolve cases within 40 days - did you have to get an attorney? Florida provides an appeal process through the attorney general's office if you're not happy with the BBB decision. did u check if your state does the same? GOOD LUCK! dont take no for an answer!