Originally Posted by FordCustomerService
I'm the new representative on the board. Please keep in mind I can lend a hand by escalating to the Customer Service Managers for your area. For those who havenít already, please send me a PM with your VIN, contact information, approximate mileage, and dealer name/state.
For those calling north of the border, I recommend calling the Ford of Canada Customer Relationship Centre @ 1-800-565-3673 for further assistance.
Holy moly, I've only been on the boards for 6 months and this is the fourth person running this account. Do you guys swap out? Or are a bunch of people getting canned? You probably can't answer, but that doesn't seem very reassuring from this perspective.