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Old 09-11-2012, 03:56 PM   #13
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Good afternoon all -

Heads up! I'll be transitioning over to Twitter again in order to handle marketing requests, effective Wednesday, September 12th. I'll miss you guys! I've been in contact with our engineers about the front-end clunking and transmission issues. In addition, I've provided them with all relevant customer information; thank you!

The most awesome person I've ever met, Crystal, will be your new Ford rep in this forum as of tomorrow. Just like me, she handled customer assistance tweets, and is very handy with a keyboard. Please give her a warm reception and lots of love!

Please remember, as she gets acclimated to the community, there may be a slight delay with PMs.

Take care,


p: 800.392.FORD
t: @FordService @FordFocus @Ford

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
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