Ask me if Ford let me down. They wouldn't even look at my trans, much less work on it. mysticowner96 is not thinking wrong. He's frustrated like a lot of us. I wish some people here would understand that not everyone has a Focos that is a pleasure to drive, or has been satisfied with Ford service. If the Focus was so "perfect", this thread wouldn't exist. This thread is for discussion of the Focus, not the owners.
This is my last post here. I've tried to relate my experiences to help others. I hope others will understand that no matter what Ford says, grinding transmissions are NOT NORMAL! Ford will continue to make excuses until they either find a fix, or are sued. Ford is in the same boat with the Fusion transmission.
Take care people.