Ford dealer was no help. They basically go through experimental trial and error while using your fuel to run the engine, which really isn't necessary.
Reset Blackberry to disable encryption. Directions downloads then complete. I also have Wi-Fi turned off, but frankly I'm not sure whether that was coincidental and I didn't try it with Wi-Fi ON.
Blackberry forums have a ton of other users with Sync issues, but there is no common thread to Focus or phone type. Mine is a BB Curve 8530- standard corporate issue POS.
Tuxedo Black, Black Cloth
Handling Pkg, 18" wheels, Michelin Sport 3
No NAV, who needs it with Sync Service ?