Sync directions download incomplete
Having issues with 2012 Focus non-NAV system using Sync to download directions. voice prompts and audio work fine. Once it finds the address the system returns a message saying download incomplete. Tried several times. Not a mobile phone/cell signal issue. I went through master reset with Ford Sync rep- same problem.
Anyone else have to take Focus back to dealer to have a "hard reset"? battery or power disconnect, then reinstall control software?