Originally Posted by Russ9012
Why thank you noemi, pleasure is all mine.
Got an appointment to drop the car off on monday night, service guy getting me a rental while they check it out. So far I have to say the two ford dealerships I've used (jacky jonesof sweetwater, and larry hill in cleveland, tn) have always exceeded my expectations in terms of the level of service, ESPECIALLY jacky jones.
Ohhhh...what a difficult situation; sounds as though you have two great dealers to choose from!
Keep me posted on the results; I'll be more than happy to provide further assistance.