Originally Posted by TiPilot
For what it's worth, if you have a choice, I'd do everything you can to see that you get the Bi-Directional system if you go OEM.
I didn't even know such a thing existed when I ordered my remote start from the dealer (with the original purchase) and received the standard system. Not even sure if there is/was a way to specific one or the other. For me, not being able to get the feedback that the car started is a big drawback.
I didn't know either until I read this post yesterday. Called the dealership today and was told they had never heard of an OEM bi-directional system. Called the dealer's contracted installer and was told the same thing. The contractor called their parts vendor and was told the bi-directional system is not available on 2012 Focus w/push start.
I almost gave up but tried calling 1-800-FORDKEY. The agent confirmed the bi-directional system IS available and the part # is CM5Z-19G364-D. Gave the part# to the installer and they were able to find it. They offered to swap it in for $200 (parts+labor). I thought it was a little steep because the price difference is only $72 and they would only need to change the wiring harness. Called the dealer again for help getting the price down. Then the installer called me saying the dealer was willing to pay $125 for labor and I just need to pay $75.
It's been a week since I paid for and took delivery of my car. They did this just to make me happy. The way they do business really changed my view of car salesmen.