IMO is was a mistake. If they would have taken your money and not sent anything then this would be a different story. PEOPLE make mistakes, nobody is perfect... FSWERKS is probably the best company i have delt with. Ive purchased little things from them, plug wires, stickers etc. But the best thing about FSWERKS is their customer service. Some locals have a once a year canyon run and Dan from FSWERKS is there. Coolest guy and you can ask him as many questions as you want. He will take the time to explain anything you want. After meeting him 2 weeks ago at the meet, i will ALWAYS buy from FSWERKS. It could be worse, you could have bought some shit from an over seas company and they could have given you the finger. I know there is many people feel the same way i do, so dont let 1 little issue ruin your experience.... Sorry for the rant haha
peoples perception of the Focus is ass backwards...