Originally Posted by Zillon
Nope, still clunking...
[Edit] I did want to add, though, that everyone else I've dealt with at Ford Customer Service outside of this particular dealership has been great. So, thank you for that.
I appreciate your compliment.
Have you attempted another dealership for a second opinion? Let me know if that's feasible, if it is, let's try this route. If you do visit another dealership, send me a PM and I'll contact the Customer Service Manager again.
Originally Posted by kshew97
I sent my info via PM (forgot to include mileage, which is 4500 as of today)...
Thank you for the info; I'll work on your case as soon as possible. In the meantime, make sure to contact your local Ford dealership and set up an appointment.