Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - View Single Post - 2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle)
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Old 03-26-2012, 02:14 PM   #64
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Originally Posted by Zillon View Post
My car goes in tomorrow at 7:30 AM for one last shot at fixing this issue. Hopefully I can get things ironed out this time, because I'd love to start enjoying this car properly.
Hi Zillon;

May I inquire into the status of your Focus? Was the issue rectified by the dealership? Thanks!

Originally Posted by 12 F-O-C-U-S View Post
I have the same problem with mine. Dealership could not replicate the problem. end links.Low speed clunk over speed bumps and potholes....
Hello 12 F-O-C-U-S,

Let's change that to a and make this the great experience you desire! Please make an appointment with your dealer and PM me with your VIN, dealer, mileage, full name, and best daytime number so I can get this escalated to the Customer Service Manager for your area.

Originally Posted by kshew97 View Post
Mine is doing the same thing now. Started as an intermittent noise, and I was waiting for it to become constant so I can replicate it once I get to the dealership.Making an appointment for next week...
Originally Posted by Bradl1982 View Post
Mine has been making the same noise that is being described in this thread...I'm going to have the dealership take a look at it when I bring it in for an oil change...
Hey kshew97 & Bradl1982,

Taking your Focus to the dealer is a great first step. When you do visit the dealer, please send me a PM with the VIN, current mileage, personal, and dealer contact info so I can begin the escalation process to the Customer Service Manager in your area.



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