Had put in a request to Ford about the favorite buttons on the steering wheel. A very polite Ford rep called today to explain how they work now. #1 goes to phone and #2 goes to home. He had to repeat this several times because phone and home are so close to sounding the same. He said Ford realized we were losing functionality. While on the phone I asked when I would get the update, he said it had not been sent yet, wait a couple weeks and call back if necessary.
When I arrived home gave it a try in the car, #1 goes to Bluetooth and #2 goes to phone. When I went inside the update envelope was sitting on the table.
Opened the envelope, no reusable update USB drive. Good thing Ford had my dealer update sync two weeks ago because of extensive problems.
Have had only minor problems with the update, all with bluetooth. My Focus is a pleasure to drive now.