Originally Posted by NVaZN
Took my car to the dealership over the weekend. Service manager said the technician spoke to a Ford engineer and said there was no TSB even though I took the one printed from this site to him. I have not found the TSB on other sites though. Build date of my car is 8/1. Any suggestions?
I had to threaten to start taking my car to a rival dealership for future servicing before they found the 12-1-4 TSB for me. Twice on the phone and a stop to the service shop and their service techs could not find it. I finally wrote an email to the shop manager and he took care of me. Ford couldn't tell me why they couldn't find it first either. Keep pressing.