By the way, if you happen to stumble across this Natasha, I PM'd you my info (VIN, contact information, etc.). I'm very worried that the service dealer is going to blow me off again on Wednesday when I go back in for my appointment. I would greatly appreciate any help in getting my car fixed. I bought a Ford because it's an awesome product that my family has always stood by. Having the service department try to shoo me away saying I had to wait for the problem to get worse really upset me. That's most definitely not what comes to my mind when I think FORD!