Originally Posted by FordCustomerService
Welcome to the forum! You'll find some excellent advice and help from your fellow posters.
I'm Ford's residential help on the forum. When Focus owners have a concern I gather certain information and contact the Customer Service Manger to review the case. So, if you like, send me a PM with the VIN, current mileage, as well as your personal and dealer contact info to begin the process.
Thanks and again
Thanks. I spoke with my dealership this afternoon, and they recommended that I bring it in immediately if it were to occur again, but stated it could have just been a random glitch. I have experienced isolated idiosyncrasies like that in previous cars, so for the time being I will wait. If it happens in the future, I'll definitely take you up on your offer of assistance. This episode aside, I like the car very much, definitely more than either of our Hyundais.