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Old 02-02-2012, 03:13 PM   #62
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Join Date: Feb 2012
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Location: Montreal,QC, Canada
What I Drive: Ford Focus SEL 2012

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Originally Posted by PratoN View Post
Well, it's either time to cry or time to call Ford customer service again... They (Ron Hopkins Ford) told me they'd try to get this stain out:

Today they said "We don't think we can order you a new headliner under warranty because it's a stain..." and left me with this:

They then recommended I go to the dealer 40 miles away where I purchased the car (where the service department isn't open on weekends...) Someone is fixing this, and it better not have to be me.
WTF? Is that water that did that?
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