Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - View Single Post - Power Steering Failure on brand new 2012 Focus
View Single Post
Old 01-25-2012, 10:01 AM   #53
Official Ford Rep
FordService's Avatar
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 5,745
Points 4,569, Level 43
Points: 4,569, Level: 43 Points: 4,569, Level: 43 Points: 4,569, Level: 43
Level Up 10% Completed
Level up: 10% Level up: 10% Level up: 10%
Forum Activity 34%
Activity: 34% Activity: 34% Activity: 34%
FF Reputation: 19 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Originally Posted by focus_trend View Post
Like you my issues usually happened at relatively low speeds (though once at about 25kph), both in first gear and reverse. The technicians explained that the error code they received should only appear after a substantial collision so something was obviously amiss.
The warning message and steering failure happened simultaneously in each case.
I was hoping that a change of software would be the answer as I wasn't keen to add to landfill, but Ford felt that a new steering rack was the safest most reliable solution.
1000km later and I haven't had a any issues (touch wood).
Good luck :-)
Hi focus_trend,

to the Forum!

Excellent to learn your Focus in in good driving condition.


p: 800.392.FORD
t: @FordService @FordFocus @Ford

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is offline  
    Reply With Quote