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Old 12-13-2011, 09:36 AM   #62
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Originally Posted by ninjakatie View Post
Right now, it's at the dealers. As I post this, I have confidence in my dealer and will post the results of today's visit. My only annoyance is, I called on Friday and was told I may be without a car for the whole weekend. I'm under warranty, why wasn't I offered a loaner (I'm single and all my friends work) so I could take it in when the problem started?
Hey Ninjakatie,

Glad to hear youíve taken your Focus to the dealer. Iíll be on the lookout for the results.

As for the loaner vehicle, they are provided per dealer availability. It would be great if everyone got one for any given reason however, not all dealers have that option. Dealers may base their decision on whether or not the customerís vehicle was purchased at their location or if an extenuating circumstance occurred. Also, rental provisions are offered under any one of Fordís Extended Service Plans.



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