Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - View Single Post - 2012 Ford Focus Steering Problem
View Single Post
Old 11-30-2011, 11:31 AM   #142
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 5,875
Points 6,223, Level 51
Points: 6,223, Level: 51 Points: 6,223, Level: 51 Points: 6,223, Level: 51
Level Up 37% Completed
Level up: 37% Level up: 37% Level up: 37%
Forum Activity 3%
Activity: 3% Activity: 3% Activity: 3%
FF Reputation: 19 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by drvudoo View Post
Natasha why are servicers still locked into this build date. There are a few customers seeing the same issue after that August 12th build date.
I can't speculate on the engineering processes to determine which vehicles/build dates qualify, but rest assured, all questions such as this are thoroughly researched.

Quote:
Originally Posted by jjessop View Post
No, Ford has not called me but Natasha has kindly offered in the past to help both publicly and privately. I respectfully declined so we could let the normal service process play out first without factory intervention.
My offer still stands. Just shoot me a PM if you would like me to assist.

~Natasha
__________________
FORD SERVICE

p: 800.392.FORD
t:
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

f:
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


M - F 11:30 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
FordService is offline  
    Reply With Quote