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Old 11-14-2011, 07:43 PM   #14
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Join Date: Sep 2011
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Location: Nashville, TN
What I Drive: 2012 Sterling Gray Focus titanium

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Beepster, Nothing new, although I had a follow-up call from Ford CS today. I asked some pointed questions they could not answer. The fellow I spoke with said he would ask some contacts of his own to find out what he could. I asked what, where/why and how soon this could be fixed. I went on to say I was concerned that if it is taking so long to solve would this problem be taken care of if my warranty ran out. As of today nothing has changed with the TSB.

I went on to talk about my thread on Focus Frantics, which has enabled me to find out I was not the only one reporting this problem. I also told them that my wife is apprehensive about driving with this noise as she drives at the speeds it occurs. That when she is asked about how she likes her Titanium she tells people asking what is going on so Ford is not getting good press. Our Focus is good looking and several people each week ask how we like it.
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