Hello Mike Stoller,
The Ford dealer that has my car informs me that there is no software update available from Ford, so I am curious as to what software update was done to your vehicle. The dealer here will attempt to reproduce the issue, but that will probably be a waste of time, as they weren't able to last time they had the car for service. The issue occurs randomly.
When the power steering failed on your Focus, did turning off the car and staring it again restore the power steering? This is what occurred both times with my car.
Also, could you send me a private message with the name of the dealer who serviced your car(and phone if you have it). I'd like to speak with the technician who worked on your car. Maybe he has some information to share with the dealer that has my car.
Last edited by NYCZPlan; 11-09-2011 at 10:35 AM.
Reason: further information requested