Originally Posted by Montana
I sent mine where the CEO has to sign for it, Don't know if that will do any good or if it will get filed in the round file cabinet but we will see. If I get a extended warranty from it then so be it and like you I will dump the vehicle and go elsewhere. It is one thing to have issues with the vehicle and get support from the manufacturer and entirely another to have issues and get no support from them.
You can petty much guess that the CEO has a secretary that signs those letters and transfert them to the proper department.I'm petty sure he's getting a lot of hate and complaint letters everydays.