Originally Posted by Beepster
You will get an answer,but it won't be from the CEO.Your letter will be transfered to the Ford Relationship Centre and get the usual canned responses.If you're lucky ,you'll get the extended warranty that will help the resale value to get rid of it.
I sent mine where the CEO has to sign for it, Don't know if that will do any good or if it will get filed in the round file cabinet but we will see. If I get a extended warranty from it then so be it and like you I will dump the vehicle and go elsewhere. It is one thing to have issues with the vehicle and get support from the manufacturer and entirely another to have issues and get no support from them.