While I may not be able to directly
resolve all concerns, I definitely make every attempt to ensure that everything outside of my scope is channeled to the best place for assistance. This is accomplished in many ways, from forwarding the situation, if in the U.S., to an individual’s Customer Service Manager, to sending the concern directly to a supervisor within the Customer Relationship Centre, as needed, if a customer is out of the country.
@Beepster & Seldomseenkid - As mentioned above, if you have not found resolution, please PM me the details & VIN so I can assist by bringing this to the attention of a supervisor within the CRC of Canada.
Originally Posted by chum567
3100 miles and mine shake at low speeds and at idle
@chum567 – Has this been brought up to your dealer’s attention? Please schedule an appointment at your earliest convenience. Please also PM me your VIN, mileage, dealer/location, and contact info so I can get this to the CSM for your region.