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Old 09-23-2011, 10:59 PM   #10
Focus Jr. Enthusiast
Join Date: Mar 2011
Fan#: 83876
Location: Edmond, OK
What I Drive: 2011 Focus SE

Posts: 33
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Very insightful post Grinder. I don't go to the dealership or any shop very often, but the few trips to the dealership shops have been generally positive, with a few notable exceptions that I will not go into here.

For some reason most people tend to remember and complain (post on a forum) the bad experiences they have had, therefore forums are oftentimes skewed with negative posts concerning dealerships. The few times I have had seriously incompetent work done, I attempted to resolve it with the shop (usually successfully) and then posted my experiences.
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