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Old 08-30-2011, 02:15 PM   #8
Focus Rookie
Join Date: Aug 2011
Fan#: 89179
Location: Thompsons Station, TN
What I Drive: 2012 Candy Red Met. HB SE

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I dropped our Focus off at the dealership yesterday. Was given a rental car to drive. I went over the postings with the Service Advisor (Jim Moran) to make sure of where I was coming from.

Jim called me this morning to advise me that they were going to order the part (Steering Rack Assembly - updated part number), but found that it is currently backordered from the factory. I was advised that the part should be to the warehouse this weekend, but was told that they're unsure of how long it will take to get it to the dealership. So its looking as if the end of next week or so.

Turned rental in and drving our Focus until the part comes in. So it looks like we're headed in the right direction.
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