Originally Posted by Shasties
New 2012. Took delivery on June 1st. Since day one the MyFord Touch has not worked. For the first 21 days I owned the car, the dealer had it in their shop for 11 of those days. Still doesn't work. The screen will go blank. The radio still works, but none of the touch screen functions work. It happens daily and from what I talked to the service manager, there's no fix in sight. Truly a sucky situation. Also the new 6 speed has a shudder when you go from a start, bey he has shown me in the maintenance info that 'this is normal and should clear up after a while'. 4100 miles and it still does it as bad as when I first got it.
pretty unacceptable situation there for a brand new car imo. seems they should replace the entire ford touch system or screen at least until it works.
Thats like buying a new 3d tv and the 3d visuals doesnt work.