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Old 07-20-2011, 10:42 AM   #53
FordService
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xtcj98,

I understand you are frustrated in the dealer being unable to duplicate your concern. If you would like my help, please PM me with your VIN, contact information, mileage, and servicing dealer name/state. I want you to feel safe in your Focus, and will work to achieve your satisfaction.

~Natasha
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