Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - View Single Post - Post For 2012 When You Get a Vin#
View Single Post
Old 05-25-2011, 01:32 PM   #1148
Focus Addict
cappa's Avatar
Join Date: Apr 2011
Fan#: 85229
Location: Elizabeth, NJ
What I Drive: 2000 VW Golf / 2012 Ford Focus Ti

Posts: 671
FF Reputation: 1 cappa Good Standing Member
Buy-Sell-Trade Rating: (0)
Originally Posted by me2000 View Post
My experience with Ford has been horrible. It takes days for emails to be answered... calling is a waste of time since everyone is "busy" and helping other customers. When you ask for the manager he's at a different store and can't help you.

I'm fed up. I placed my order a month ago and have not gotten one shred of information.

Terrible customer service. If I knew the service was this bad I would have gone to another brand.

I think the blame is on the dealer and not Ford, to be honest.
cappa is offline  
    Reply With Quote