Originally Posted by me2000
My experience with Ford has been horrible. It takes days for emails to be answered... calling is a waste of time since everyone is "busy" and helping other customers. When you ask for the manager he's at a different store and can't help you.
I'm fed up. I placed my order a month ago and have not gotten one shred of information.
Terrible customer service. If I knew the service was this bad I would have gone to another brand.
I think the blame is on the dealer and not Ford, to be honest.