Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - View Single Post - SCT Datalogging issues PLEASE POST
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Old 05-10-2010, 12:21 PM   #100
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We do not have a focus engineer.

Did I expect flowers and candy? Of course not, it's a public forum. It is impossible to keep everyone up to date on what is being worked on.

Originally Posted by Grommish View Post
I'm not interested in jumping your case, or the company you work for. I'm not particularly interested in attacking SCT. I'm interested in a product working that will do what it says, nothing more, nothing less, and certainly not unexpected to my mind.

I've used SCT for quite a while. I had a SCT Flip Chip which worked flawlessly. I had a chip burner and the PRP2.6. I belong to the ZX2 community which enjoys the SCT product line to the point they ask those who use ANYTHING else "Why Bother?" I also own a Civic SI, which up until recently, had NO real aftermarket tuning options.

I understand SCT has other cars to support, but you also have a FOCUS engineer. I've spoken to Multiple Techs regarding my issues, and have been told as of my last call, its not a priority.. I can respect that, but don't advertise what you don't plan to support. i KNOW the SVTF PCM is different, the 1-off bastardized step-child. I just want it to work, or I'd like to get a refund so I can get something that DOES. As a whole, I LIKE SCT.. I choose SCT over DiabloSport when i ordered from Tom. I actively chose to give you my business because of the positive relationship I had in the past.

You are on "many" Ford forums. If LiveLink 6.1 stopped datalogging for the Mustang, how long before a fix was issued.. How long before "the complaining" begins.. Its not unreasonable to voice opinions when it simply.. does.. not.. work.. Did you seriously expect flowers and candy from a disenfranchised audience?
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