This thread is for any good/bad reviews of any dealers or performance shops in the SE region. If you've had a good experience with and Dealer or aftermarket shop in the entire SE, let us know.
This is not a rant thread, do not post a long ass story about why dealers suck etc..........,
Put in a basic format
Dealer/shop name-
Location/ (website if avail.)-
Experience- good/bad?
Reason- short story of why it was good or bad.
Also if you have any names of service techs or installers that helped you in a significant way that you would like to recommend them.
Experience: Premier Customer Service, Support, and techs no exactly what they're doing. They're also one of the few dealerships that do not rip you off. Bought 2010 Escape and 2011 Focus from them.
Bill Currie Ford, Tampa, don't bother going there.
Good/Bad? Bad
Where? Bill Currie Ford, Tampa
Why?
Went in and walked half of their lot. No salesperson even acknowledged me while I walked two rows of new cards and all their pre-owned lot. Got in my car and left. Straight to Brandon Ford, who did an AMAZING job and sold me a car.
I decided to let the upper management know.
So... I emailed the GM, Ops. Manager with a very respectful email and the news that they lost a sale to Brandon Ford (that rocks in customer service).
The reply I got confirms their lack of interest on making a sale.
I will later make a post with the email exchange. Sure it leaves a lot to be desired. Can only hope that the dealer or auto group owner, reads the emails.
Sad!...
I got my new car 3 hours later not even 20 miles away.
Went in and walked half of their lot. No salesperson even acknowledged me while I walked two rows of new cards and all their pre-owned lot. Got in my car and left. Straight to Brandon Ford, who did an AMAZING job and sold me a car.
I decided to let the upper management know.
So... I emailed the GM, Ops. Manager with a very respectful email and the news that they lost a sale to Brandon Ford (that rocks in customer service).
The reply I got confirms their lack of interest on making a sale.
I will later make a post with the email exchange. Sure it leaves a lot to be desired. Can only hope that the dealer or auto group owner, reads the emails.
Sad!...
I got my new car 3 hours later not even 20 miles away.
I also went to Bill Currie. I never really intended to buy a vehicle there since Parks is so much closer to my home, but I had basically the same experience you did. When I finally got to a salesman he was in fact courteous, but still left a sour taste. It's very unfortunate considering they advertise so heavily in the community.
I'd be interested in seeing that email exchange haha
state road 2 P.R. Not bad personell, I dont speak spanish too good it was challenging. But they were considerate and got me a english speaker.
Competitive pricing considering its a import taxed car. As are all cars here. I cant say for the service shop. I got 150 miles on it. I might know soon I smell clutch? Is that normal? There are only two ford dealers on the island.
Reason- Courteous staff that was very knowledgeable of their product(s). They worked with me and helped me find a vehicle that met my preferences when one wasn't immediately available on their lot.
If anyone is in the area and is looking for a vehicle be sure to check them out. My salesman was named Andy Wright, he was a great guy!
Service: I had an issue with my right front passenger door not opening properly. I went on a weekend day so they couldn't tell me much, but the service manager there took care of me the best he could for the time being. Expecting a call from him tomorrow, hopefully it's an easy experience.
Awesome service. I have been dealing with Eddie when he was at World Ford in Pembroke Pines Florida he is now at Metro Ford. Always willing to go the extra mile......12 years and counting. Contact him at 1-305-751-9711
Awesome service. I have been dealing with Eddie when he was at World Ford in Pembroke Pines Florida he is now at Metro Ford. Always willing to go the extra mile......12 years and counting. Contact him at 1-305-751-9711
MIKE DAVIDSON -ATLANTIC BLVD, JACKSONVILLE FL -they take care of my focus pretty well, even though i said [][][][] the warrantly & slapped on performance parts -LoL.
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