Massive always conducts great business, given that they have their bad days like anyone else, and I've never had a problem with Karl or Steve. I do wish Karl would stop asking me to buy that damn Saleen Racecraft kit everytime I walk into their showroom. lol
I would give their "unbreakable" dog bone a shot. They have a VF dog bone that they keep in the store that's broken and it ain't pretty. Plus you can get their Massive mount in a variety of colors. Not like that matters...lol But at least you have the option.